Discover Teas

Customer Service: 866-897-4669 or 757-847-5190
Jan 31 2022 In Tea Journal By

Help build the new Discover Teas experience!

Hi tea lovers! It's Mai-Anh. 2021 brought a lot of change to the world, to our communities, and to Discover Teas. As I move forward as a 1-woman show, I know that there are changes I need to make in order to keep Discover Teas running smoothly and safely. In addition to that, I hope to be able to introduce the new soon for a more stable shopping experience.

As I make these decisions, it's truly important to me not to lose sight of what matters most to you, the Discover Teas tea family. Without your support, Discover Teas wouldn't be here today and could not continue, and I am always grateful for the opportunity to continue bringing you tea with love.

So, as I plan for what's next, I want to reach out to YOU and gather your opinions on what you'd like to see as we move forward together with Discover Teas. I've put together a list of questions to help you tell me what you'd like me to focus on most (or first) as I come up with new ideas to improve the Discover Teas experience.

At their core, these questions are meant for me to learn 2 things:

• What do you want Discover Teas to KEEP doing? What do you appreciate about our goals and values and how do they align with yours?


• What do you want Discover Teas to START doing? What new things would you like to see from Discover Teas that I can, realistically, provide for you?

I've split these questions into different polls below because while I value your input, I also value your time, and I want to accommodate those for whom it's easier to answer each question individually than all at once. Each individual question should take about 5 minutes to answer.

However, if it's easier for you to answer everything all in one sitting, I've also consolidated the questions here, where they may take about 10–15 minutes to complete in one sitting.

Please feel free to use whichever method works best for you—and thank you so much for sharing your input with me!

What's most important to you about shopping Discover Teas?

(Answers to this question will be used to see which values you most appreciate supporting in your Discover Teas ordering and content experience)

What is your favorite part of the ordering experience at Discover Teas?

(Answers to this question will be used to help me decide what to prioritize, particularly during high-volume times)

What features would you most like to see on the new

(Answers to this question will be used to prioritize features and content creation for our new website)

Which new products would you like to see from Discover Teas?

(Answers to this question will be used to help me determine what new products to research to add value to your Discover Teas purchases)

What kind of information would you like to see about tea?

(Answers to this question will be used to guide Discover Teas' social media strategy, newsletter content, and potential online workshops)

Aside from tea, what other things do you enjoy?

(Answers to this question will be used to guide me when deciding on, approaching, or creating potential partnerships or crossover products)

To answer all of the questions in ONE survey, click here!

Again, thank you so much for your input! Now that I'm a solopreneur, and with recent increases in our overhead at Discover Teas, there is a limited amount of things I can do while still providing a quality Discover Teas experience, and your response will help me build a better Discover Teas for everyone. I may not be able to make everyone happy, but I will take each survey response into account as I plan for the future.

—Mai-Anh ♥

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