Discover Teas

Customer Service: 866-897-4669 or 757-847-5190
 
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Order Processing and Shipping

Shipping and Fulfillment:

Discover Teas currently processes all online orders within 6–8 business days (excluding holidays) prior to shipping. Processing times may be subject to delay upon circumstantial inclement weather or emergency situations beyond the control of Discover Teas.

You may receive a tracking number from our postage provider as part of the order fulfillment process BEFORE your package ships. Please allow 24-48 hours for the tracking to update. Shipping is completed via USPS. Product delivery times after arriving at USPS are dependent on postal service conditions and out of our control or influence. 

COVID-19 UPDATE:

In order to minimize risk to ourselves and our customers during this ongoing public health crisis, we only vend in-person at indoor events WITH requirements for proof of current COVID vaccination and WITH mask requirements. Permanent changes include a reduction in our processing hours and the discontinuation of our local pick-up program (orders over $65 still ship free). We hope that you and yours are keeping safe.

For more information on our COVID precautions, please click here. Thank you for your patience and understanding.

Discover Teas ships nationwide within the United States—including Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and APOs/FPOs!

  • Orders up to $65.00 - $5.95 shipping.
  • Orders over $65.00 - FREE shipping.

Returns

Due to the nature of our product, we unfortunately cannot accept product returns for tea or teaware. We are also not responsible for products lost or damaged in transit after USPS has accepted the package. If there was an error in your shipment, please contact us via e-mail or by phone to let us know.

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