Discover Teas

Customer Service: 866-897-4669 or 757-847-5190

Order Processing and Shipping

Shipping and Fulfillment:

Discover Teas currently processes all online orders within 5–7 business days prior to shipping. Processing times may be subject to delay upon circumstantial inclement weather or emergency situations beyond the control of Discover Teas.

Shipping is completed via USPS. Product delivery times after arriving at USPS are dependent on postal service conditions.


In order to minimize risk to ourselves and our customers during this uncertain time, we have reduced our processing and in-office staffing hours, with only one person filling all orders. Also, our local pick-up program has been DISCONTINUED for safety and staffing reasons (orders over $65 still ship free). We apologize for the inconvenience and hope that you and yours are keeping safe.

For more information on our COVID precautions, please click here. Thank you for your patience and understanding.

Domestic Rates (includes Alaska, Hawaii, Puerto Rico, the U.S. Virgin Islands, and APOs)

  • Orders up to $65.00 - $5.95 shipping.
  • Orders over $65.00 - FREE shipping.


Due to the nature of our product, we unfortunately cannot accept product returns for tea or teaware. We are also not responsible for products lost or damaged in transit after USPS has accepted the package. If there was an error in your shipment, please contact us via e-mail or by phone to let us know.

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