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Customer Service: 866-897-4669 or 757-847-5190
 
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Your Local Tea Adventure

Do you live in the Hampton Roads area of Virginia? We've teamed up with other great local small businesses in the area to help you skip the shipping! Simply select the closest pick-up location when you shop online. We'll drop it off there for free, and inform you by e-mail when it's ready to be picked up. It's like free ship-to-store, only instead of going to Discover Teas, you'll discover another local gem while you're picking up your tea!

COVID-19 Update:

In addition to our own COVID restrictions in processing capacity (click here for more details), our pick-up locations have made temporary hours changes in light of the current public health emergency. Please note that these hours may change rapidly without our notice as the situation develops. We will make every effort to update you as soon as possible. Out of respect to your health and safety, and the health and safety of our pick-up location's staff and customers, please wear a mask or face covering over your nose and mouth at all times when picking up your tea. If you cannot wear a mask, we are always happy to ship your order!

  • Column 15 (Williamsburg) Pick-Up Hours: 9:00am–4:00pm, Monday through Saturday; 9:00am–3:00pm Sunday
  • Canvas Coffee House (Newport News): 8:00am–4:00pm, Monday through Saturday
  • Alkalicious Juice Bar (Chesapeake): 10:00am–7:00pm, Monday through Saturday; 10:00am–4:00pm Sunday
  • Pendulum Fine Meats (Norfolk): 10:00am–6:00pm, Thursday through Saturday; 11:00am–5:00pm Sunday

  • Please note that orders for Chesapeake and Norfolk pick-up may take up to 5–7 business days to process due to reduced staffing and drop-off capacity!

 


 

Williamsburg, VA:
Our Williamsburg, VA pick-up location is the introductory space for Column 15 Coffee, 701-K Merrimac Trail, in James-York Plaza. When the buildout of their permanent location is completed, it will move with them in a larger space in the same shopping center. For now, their hours of operation are Monday–Friday, 6:45am–4:00pm, and Saturday–Sunday 10:00am–3:00pm.

Newport News, VA:

Our Port Warwick pick-up location in Newport News, Virginia, is at Canvas Coffee House, 2170 William Styron Square South (where our old Port Warwick location was until September 2017). Their hours of operation are Monday through Saturday, 7:00am–7:00pm.

Chesapeake, VA:

Our Chesapeake pick-up location, Alkalicious Juice Bar, is at 733 Eden Way N., #402, in Towne Place at Greenbrier. Their hours of operation are Monday–Saturday, 10:00am–7:00pm, and 10:00am–4:00pm on Sundays, and their number is (757) 698-4430. Chesapeake pick-up orders are delivered once a week and must be picked up within 5 business days of delivery notification.

Norfolk, VA:

Our Ghent pick-up location in Norfolk, Virginia, is Pendulum Fine Meats, located at 820 Shirley Avenue. Their number is (757) 962-6990, and their hours of operation are Sunday–Tuesday, 11:00am–5:00pm, and Wednesday–Saturday, 10:00am–6:00pm. Norfolk pick-up orders are delivered once a week and must be picked up within 5 business days of delivery notification.


Unless otherwise noted above, pick-up order processing follows our normal processing and shipping timelines. You will be notified by e-mail when your order is ready if you order online, or you can choose to request a text or phone call instead either in the online Customer Notes section at checkout, or when you place a phone order. We are constantly at work expanding our pick-up location program across all of Hampton Roads. Thank you for your support and your patience! 

Got a custom blend? We still have our customer blend cards on file! Call us at (757) 847-5190 and we'll ship it to you or pack it up for free pick-up at one of our pick-up locations.

Want to see us in person? Follow us on Facebook or our e-mail newsletter to see when and where we'll be at our pop-up events!

And as always, you can contact us at hello@discoverteas.com for all your tea questions!

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